Privacy Policy

This Privacy Policy describes how DialAxis ("we", "us") handles personal information when you use our websites, applications, and services (the "Service"). "Personal information" means information that identifies or relates to an identified individual.

Account and profile data: for example, name, email, organization, and authentication identifiers.

Usage and device data: for example, log data, diagnostic information, and cookies or similar technologies as applicable.

Content and communications: information you or your users submit, such as lead or contact data, call-related metadata, messages, and files you store in the Service.

Billing: payment and subscription details as processed by our payment providers.

We use personal information to provide, secure, and improve the Service; communicate with you; support billing; comply with law; and enforce our terms and policies.

We may share information with service providers that assist us (for example, hosting, telephony, analytics, or payment processing) under contractual obligations.

We may disclose information if required by law, to protect rights and safety, or in connection with a business transaction such as a merger, subject to applicable law.

We retain information as long as your account is active and as needed to provide the Service, comply with law, resolve disputes, and enforce agreements. Retention of certain workspace-configurable records may be governed by your account settings where available.

We implement technical and organizational measures designed to protect personal information. No method of transmission or storage is 100% secure.

Depending on your location, you may have rights to access, correct, delete, or port personal information, or to object to or restrict certain processing. Contact us at the address below to make a request. We may verify your request as permitted by law.

If you access the Service from outside the country where we operate, information may be processed in that country or other countries where we or our providers maintain facilities, subject to legal safeguards as required.

The Service is not directed to children. We do not knowingly collect personal information from children as defined by applicable law.

We may update this policy from time to time. We will post the updated version and revise the "effective" date. Material changes may require additional notice or consent as required by law.

For privacy inquiries, contact: support@dialaxis.com. Replace this address with a dedicated privacy contact if you establish one.