Terms of Service

These Terms of Service ("Terms") govern your access to and use of DialAxis (the "Service") provided by the operator of DialAxis ("we", "us", "our"). By creating an account, purchasing or using a workspace, or clicking to accept, you agree to these Terms. If you do not agree, do not use the Service.

The Service is intended for business use. You represent that you have authority to bind the organization you register on behalf of.

DialAxis provides software for customer relationship management, telephony integration, and related features. Features may change over time. We do not guarantee uninterrupted or error-free operation.

You and your organization are responsible for the content you and your users submit, import, or generate in the Service, including contact data, call activity, and recordings. You are solely responsible for determining whether your use of the Service complies with applicable law.

Optional tools (such as do-not-call lists, disposition flags, or scrubbing) are provided for convenience. They are not legal advice and do not guarantee compliance with the Telephone Consumer Protection Act (TCPA), federal or state do-not-call rules, or other telemarketing, privacy, or financial regulations.

Telephony, messaging, and carrier services may be provided in whole or in part through third parties (for example, telecommunications providers). Your use of those services is also subject to their terms and applicable law. You are responsible for use of phone numbers, consent, disclosure, and records required for your business.

You will not use the Service for unlawful, harassing, fraudulent, or abusive activity, or in violation of our policies we publish from time to time. We may suspend or terminate access for violations or risk to the Service or others.

The Service, branding, and software are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service per your subscription, subject to these Terms.

Fees are as stated at checkout or in your order. Unless otherwise required by law, fees are non-refundable except as we specify. You are responsible for applicable taxes.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE. OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM (OR, IF NO FEES WERE PAID, ONE HUNDRED U.S. DOLLARS). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

You will defend, indemnify, and hold us and our affiliates, officers, directors, employees, and agents harmless from any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from your use of the Service, your data, your users' use of the Service, or your violation of these Terms or applicable law.

These Terms are the entire agreement between you and us regarding the Service, except as you separately agree in writing. If a provision is unenforceable, the remainder remains in effect. Governing law and exclusive jurisdiction will be as set in a separate addendum for your region if we provide one; otherwise, contact us to confirm the governing law that applies to your contract.